PRIVACY POLICY

Pavillion88 Privacy Policy – Malaysian Member Personal Data Protection

At pavillion88, your privacy is our top priority. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.

Updated: 1 January 2026 Language: English Platform: pavillion88.fun Estimated reading time: 7 minutes

Our Commitment to Your Privacy

Six core principles that guide how Pavillion88 manages its members' personal data.

High-Level Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption. Your sensitive information is never transmitted in plain text across our network.

No Data Selling

Pavillion88 never sells, rents, or trades your personal data to any third party for commercial purposes without your consent.

Data Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time by contacting our customer support team.

Secure Storage

Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and round-the-clock security monitoring.

Legal Compliance

Pavillion88's privacy practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

Breach Notification

In the event of any data breach affecting your information, we will notify you within the timeframe required by applicable law.

1 Introduction

Welcome to the Privacy Policy page pavillion88. We understand that your trust is our most valuable asset, and we take our responsibility to protect your privacy seriously.

This Privacy Policy describes our data collection and management practices when you use the pavillion88.fun website, our mobile app, or any related services we offer. This Policy applies to all registered members, website visitors, and any individuals who interact with the Pavillion88 platform.

By using the Pavillion88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

This Privacy Policy should be read together with Terms and Conditions us for a full understanding of your rights and responsibilities as a pavillion88 member.

2 Information We Collect

Pavillion88 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

a) Information You Provide Directly

  • Full name, date of birth, and national identification number (MyKad)
  • Email address, phone number, and residential address
  • Bank account details and e-wallet information for payment processing purposes
  • Identity verification documents uploaded during the KYC process
  • Information you share through customer support or user surveys

b) Automatically Collected Information

  • Your IP address, browser type, and device operating system
  • Platform usage data including pages visited and session duration
  • Transaction history and game activity
  • Approximate location data based on IP address
  • Cookies and related tracking technology information
Data Category Example Information Primary Purpose
Identity Name, IC, date of birth KYC verification & compliance
Contact Email, phone number Communication & Support
Finance Bank account, e-wallet Deposit & withdrawal processing
Technical IP, device type, browser Security & analytics
Usage Game history & login Personalization & fraud

3 How We Use Your Data

The information we collect is used for legitimate and specific purposes. pavillion88 does not use your data beyond the scope stated below:

  • Account Management — Create, verify, and maintain your member account.
  • Transaction Processing — Process deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity Verification (KYC) — Meet legal compliance requirements and prevent fraud and money laundering.
  • Customer Support — Enables our team to provide you with effective and accurate assistance.
  • Communication — Send transaction notifications, security updates, and relevant promotional information.
  • Platform Security — Detect and prevent fraudulent activity, account abuse, and security threats.
  • Service Improvement — Analyse usage patterns to improve the overall user experience.
  • Legal Compliance — Fulfil reporting obligations to relevant authorities when required by law.
pavillion88 only processes your data on a valid legal basis — whether based on your consent, contract fulfillment, our legitimate interests, or legal obligations.

4 Sharing Information with Third Parties

Pavillion88 does not sell your personal data. However, we may share certain information with carefully selected third parties in the following situations:

  • Payment Service Providers — Payment gateway providers and transaction processors required to carry out deposit and withdrawal operations.
  • Game Software Providers — Third-party software companies that supply casino games, sports betting, and other entertainment content on our platform.
  • Identity Verification Services — KYC and anti-money laundering (AML) providers that help us meet compliance requirements.
  • Analytics Services — Analytics tools that help us understand platform usage patterns on an aggregated and anonymised basis.
  • Law Enforcement Agencies — When required by court order, regulatory directive, or lawful request from authorities.

All third parties we work with are required to comply with strict data security and privacy standards, and are only permitted to use your data for mutually agreed purposes.

pavillion88 is not responsible for the privacy practices of third-party websites or services you may access through links on our platform. Please review their privacy policies separately.

5 Data Storage & Security

The security of your data is a responsibility we take seriously. Pavillion88 implements a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

The security measures we use include:

  • 256-bit SSL/TLS encryption for all data transmitted over the network
  • Encryption of sensitive data stored in the database
  • Role-based access control (RBAC) — only authorised staff may access specific data
  • Security monitoring and intrusion detection systems operating around the clock
  • Regular security audits by independent third parties
  • Information security training program for all pavillion88 staff

Data Retention Period: pavillion88 retains your personal data for as long as your account is active or for the period required to fulfil the purposes stated in this Privacy Policy. Following account closure, we may retain certain records for a minimum period of 5 years to meet legal and compliance requirements.

6 Cookies & Tracking Technologies

Pavillion88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

Essential Cookies Session Cookies Security Cookies Analytics Cookies Preference Cookies Marketing Cookies
  • Essential Cookies — Required for core platform functions such as login and session management. These cookies cannot be disabled.
  • Analytics Cookies — Helps us understand how visitors interact with our website through aggregated and anonymised data.
  • Preference Cookies — Store your preferences such as language and display settings to enhance your browsing experience.
  • Marketing Cookies — Used to present more relevant promotions and offers based on your interests.

You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect platform functionality.

7 Your Rights Regarding Personal Data

As a pavillion88 member and as an individual protected under applicable data protection laws, you have the following rights regarding your personal data:

Right of Access
Right to Rectification
Right to Erasure
Right to Object
Right to Portability
Right to Restrict Processing

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 14 business days. For more complex cases, this period may be extended to 30 days, and we will notify you accordingly.

Please note that the right to data deletion may be subject to legal record-keeping obligations that prevent us from deleting certain data immediately.

8 Children's Data Protection

Pavillion88 Services not directed to individuals under the age of 21. We do not knowingly collect or process personal data from minors or individuals below the specified age limit.

If we discover that personal data of an individual under the age of 21 has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.

Parents or guardians who believe their child may have registered an account on our platform are advised to contact our customer support team immediately.

9 International Data Transfers

In the course of its operations, Pavillion88 may transfer your personal data to servers or processing facilities located outside Malaysia. Any such transfers are conducted in compliance with applicable data protection laws and with equivalent protection ensured for your data.

The steps we take to protect data during international transfers include:

  • Using data processing agreements that meet international standards
  • Ensuring data transfer partners comply with equivalent data protection standards
  • Applying additional encryption measures during cross-border data transfers

10 Links to Third-Party Websites

The pavillion88 platform may contain links to third-party websites or services from time to time. These links are provided solely for your convenience and information.

Pavillion88 has no control over the content, privacy policies, or practices of any third-party websites. We are not responsible for the privacy policies or content of those websites. We encourage you to read the privacy policy of every website you visit.

11 Amendments to the Privacy Policy

Pavillion88 reserves the right to modify this Privacy Policy at any time. Any significant amendments will be communicated to you via in-platform notifications or your registered email at least 14 days before the changes take effect.

The "Updated" date at the top of this page will always reflect the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we manage your information.

Your continued use of the pavillion88 platform after amendments take effect will be deemed as your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may reach us through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon in the bottom corner of the platform
  • FAQ: Visit Page FAQ us for a prompt response

Our data protection team will acknowledge receipt of your inquiry within 48 hours and provide a full response within 14 business days.

Still Have Questions About Your Privacy?

Our support team is available to assist you 24 hours a day, 7 days a week.

View FAQ
PAVILLION88 – SAFE & TRUSTED

Your Data Is Safe. Your Experience Is Secured.

Join thousands of Malaysian members enjoying online entertainment with full confidence at Pavillion88 — a platform that puts your safety and privacy first.

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